Microsoft Dynamics 365 is a powerful set of business applications that help companies manage sales, customer service, operations, finance, human resources, and more. As Dynamics 365 continues to gain traction, many organizations are looking for expert partners and consultants to help them implement and get the most value from their Dynamics 365 investment. This article highlights the top Microsoft Dynamics 365 partners and consultants to consider engaging in 2024.

  What is Microsoft Dynamics 365?

Microsoft Dynamics 365 is a cloud-based business applications platform that combines components of CRM and ERP into a single, integrated solution. Dynamics 365 provides modules to manage specific business functions such as:

 

• Sales: Sales Force Automation to track leads, contacts, accounts, opportunities and sales processes.

• Customer Service: Ticketing systems, case management and customer self-service options.

• Field Service: Scheduling, dispatching, work orders and mobile device support.

• Marketing: Campaign management, email marketing, landing pages and customer journey mapping.

• Finance: Financial management, accounting, invoicing, expense management.

• Supply Chain: Inventory, order fulfillment, purchasing, product information.

• Project Operations: Project management, resource planning, budgeting, forecasting, and time tracking.

• Human Resources: Core HR, payroll, recruiting, training, and employee self-service.

 

Dynamics 365 integrates data across modules for reporting and analytics. It also integrates with Office 365 and tools like Power BI. As a cloud solution, Dynamics 365 helps businesses be more agile and scale quickly.

Benefits of Using Microsoft Dynamics Implementation Partner 

Here are some key benefits of using an experienced Microsoft Dynamics implementation partner for your project:

• Faster Deployment: Partners have methodologies and tools to accelerate Dynamics rollout. They've done it before and can avoid pitfalls.

• Deep Expertise: Partners have worked on countless Dynamics projects. They bring best practices and know-how that internal teams often lack.

• Proven Solutions: Partners often have pre-built solutions and accelerators for your industry and common use cases.

• Maximize User Adoption: Partners can complement your change management efforts through training and communications to drive adoption.

• Technical Implementation: Partners have the technical resources to handle integration complexities, customization needs and migration of legacy data.

• Ongoing Innovation: Partners stay ahead of new Dynamics 365 features and releases. They can provide guidance to continually get more value from your investment.

• Flexibility: Partners augment your resources. You can scale the partnership up and down as needed.

• Risk Mitigation: An experienced implementation partner significantly reduces deployment risks and costs associated with missteps.

The right partner becomes an extension of your team. They bring experience and objectivity that maximizes your Dynamics 365 success and ROI.

 

How to Select a Dynamics 365 Partners?

With so many firms offering Dynamics 365 services, how do you select the right partner for your project? Here are key criteria to consider:

• Proven Dynamics Expertise: Look for extensive experience with large Dynamics implementations.

• Industry Specialization: Seek partners with pre-built solutions for your industry.

• Global Delivery Capabilities: For global rollouts, ensure the partner has resources worldwide

• Breadth of Services: Look for end-to-end lifecycle services, from advisory to implementation and support.

• Customer References: Ask for multiple customer references to validate capabilities.

• Pricing Model: Compare partners on project pricing models and ongoing support costs.

• Technology Focus: If you want specific technologies like Power Platform or Azure, ensure the partner has deep expertise.

Evaluating partners on these criteria helps find the right fit for your organization and project scope.

 

Top Microsoft Dynamics 365 Partners for 2024

Based on market research and analyst reports, the following firms stand out as top Microsoft Dynamics 365 partners to engage for projects in 2024:

1. ScienceSoft

Microsoft Dynamics deployments are among the many technological solutions provided by ScienceSoft, a multinational IT consulting and software development firm.

Services: They offer companies in a variety of industries Microsoft Dynamics 365 implementation, customisation, integration, and support services.

 

Partners: ScienceSoft works closely with Microsoft as a Microsoft Gold Partner to provide their clients with solutions of the highest caliber.

 

2. Alletec (Recommended)

Alletec is one of the leading Dynamic 365 partners in Canada. Headquartered in Toronto, alletec has extensive experience implementing and customizing Dynamics 365 solutions for organizations across Canada. Their team of certified Dynamics consultants and developers help companies optimize their business processes and get the most out of Dynamics 365. Some of the industries alletec serves include manufacturing, professional services, retail and distribution. They offer services ranging from initial Dynamics 365 implementation to ongoing support and custom application development. Alletec has successfully delivered Dynamics 365 projects to many well-known Canadian companies. Their expertise in Dynamics 365 Finance, Operations, Sales, Marketing and Customer Service makes them a trusted choice for organizations looking to transform their business with Dynamics 365.

 

3. Sunrise: Sunrise Sunrise is an IT consulting company that helps businesses increase productivity and efficiency. It specializes in Microsoft Dynamics 365 solutions.

  Services: They provide training, data migration, Microsoft Dynamics 365 deployment, and continuous support services.  Partners: Sunrise and Microsoft have a strategic agreement that enables Sunrise to take advantage of Dynamics 365's most recent improvements and technological advancements.   4. Folio3: Folio3 is a technology development and consulting firm that specializes on enterprise solutions such as Microsoft Dynamics 365.    

Services: They offer complete Microsoft Dynamics 365 services, which comprise setup, personalization, integration, and upkeep.

Partners: Folio3 is regarded as a certified Microsoft Partner and works closely with Microsoft.

 

5. Calsoft: Calsoft is an IT consulting and services provider that offers Microsoft Dynamics 365 solutions to enable businesses to expand.

Services: Microsoft Dynamics 365 implementation, migration, and continuing support services are their areas of expertise.

Partners: Calsoft is included in the Microsoft Dynamics Gold Partner Network.

Conclusion

As organizations continue adopting Dynamics 365 to transform business processes, leveraging the expertise of an experienced implementation partner is key to driving ROI. The partners profiled here have demonstrated capabilities to deliver successful global Dynamics 365 projects across industries. Using criteria like industry specialization, customer success, delivery capabilities and pricing models helps narrow down the partner selection. With the right partner engaged, organizations can accelerate Dynamics 365 success and mastery within their organizations.